WE TAKE EXTRA CARE
Here at perfume.co.nz we make sure your order is packed correctly & delivered directly to you.
SIGNATURE on DELIVERY
Our couriers require a signature on delivery, otherwise they will leave a card with details of where you can collect from. We recommend you use a work address if you're not going to be home during business hours. It's much quicker.
PACKAGING, DELIVERY and INSURANCE
Cost = Flat rate of $9.90 NZD contribution per delivery. (Regardless of how many items you order).
FREE when you order more than $195 NZD
- 10 to 15+ working/business days for city areas. - 15+ working/bussiness days for country areas.
* IMPORTANT NOTE: Unfortunately we can not speed up delivery times. From our USA warehouse into New Zealand or Australia, air freighted under a 'Dangerous Goods' classification, perfume is always going to take a little longer than other item. Also please note the freight charges often cost us far more than $9.90 NZD, but we are happy to subsidize this amount for the benefit of our valued customers, and only charge one flat low rate of $9.90 NZD which also includes insurance. See country of origin notes below.
MINIMUM ORDER VALUE & LOW ORDER FEE
Your order value needs to be more than $65 NZD. This helps to offset the minimum freight costs imposed by courier companies. Please try to order more than $65 NZD. Perhaps order two or more items?
To help offset minimum courier charges, a low order fee of $20 NZD applies to orders under $65 NZD.
If the delivery details given by you are incorrect, and thus affecting delivery, we may have to charge an additional delivery charge. Please take extreme care when giving us this crucial information. Thank-you. For security reasons we can not deliver to Post Office boxes.
COUNTRY of ORIGIN INFO
Due to Australian and New Zealand Postal Authorities restrictions on the transportation of perfume (classed as a dangerous goods) into New Zealand, we no longer can ship items found on this site directly from our Australian warehouse. Instead we now ship all orders directly to you via our strategic partners/suppliers warehouses in the USA. (None of our perfume products are shipped from Hong Kong or China). Unfortunately the USA is further away and it does take longer to get goods from there into New Zealand/Australia. Extra delays can and do occur in customs areas at both the USA and New Zealand/Australia ends due largely to security concerns. A larger percentage of parcels are inspected these days.